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Customer feedback

We always welcome your feedback and suggestions.

You can get in touch in a number of different ways.

Fill in our online customer feedback form.

You can ring our Customer Services Team on 01482 59 29 29.  Open 8am-6pm, Monday-Saturday.

You can write to us:

Customer Services Officer
East Yorkshire
252 Anlaby Road
Hull
HU3 2RS

If you have a problem on a bus journey, please let us know first. If you don't feel we have resolved it to your satisfaction, contact Bus Users UK. Visit the Bus Users UK website for details.

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