We are looking for a Communications Officer!

3 weeks ago Mon 25th Mar 2024

The Communications Officer will play a pivotal role in enhancing our brand image, engaging with customers, and promoting our services through various channels. Additionally, this role will focus on internal communications to ensure effective organisational communication.

Key Responsibilities:

  • Develop and implement comprehensive communication strategies to promote East Yorkshire Buses services, initiatives, and events.
  • Manage social media platforms (Facebook, Twitter, Instagram, etc.) to engage with customers, respond to inquiries, and share relevant updates.
  • Create compelling content for newsletters, press releases, website updates, and other marketing materials.
  • Coordinate with internal departments to gather information and stories for communication purposes.
  • Facilitate internal communication by producing newsletters, memos, and announcements to inform employees about company news, policies, and events.
  • Assist in the organisation of promotional events and community engagement activities.
  • Monitor media coverage and maintain relationships with local media outlets.
  • Analyse communication metrics and feedback to measure the effectiveness of campaigns and make data-driven decisions.
  • Ensure consistency in brand messaging and visual identity across all communication channels.
  • Manage our retail business portal.

Qualifications and Skills:

  • Degree in communications, Marketing, Public Relations, or related field.
  • Proven experience in a similar role, preferably in the transportation or public sector.
  • Excellent written and verbal communication skills with a keen eye for detail.
  • Strong understanding of social media platforms and digital marketing strategies.
  • Creative thinking with the ability to generate innovative ideas for campaigns.
  • Proficiency in Microsoft Office Suite and design software (e.g., Adobe Creative Suite).
  • Ability to work effectively independently and as part of a team, managing multiple projects and deadlines.

Benefits:

  • Competitive salary 
  • Pension scheme
  • Employee discounts on bus travel
  • Opportunities for career development and growth

If you are passionate about communications and engaging with diverse audiences, we invite you to join our dynamic team at East Yorkshire Buses. Please submit your CV and a cover letter outlining your qualifications and interest in the position to Ruth Page, Business Development Manager, [email protected].

  • If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as possible so we can make the appropriate adjustments.
  • Please note that, in line with GDPR, your details will only be retained for 6 months from the date of application and then deleted unless advised otherwise.

East Yorkshire Buses is an equal-opportunity employer committed to diversity and inclusion in the workplace.

Closing date: 19th April 2024.