Coaster

• 13

Coronavirus Update

14th Apr onwards

Update: 16 September 2020 Buses are nearly all back to normal - see timetables on the timetable page. Due to social distancing, buses can carry fewer passengers than normal. Plan your journeys around quiet times using our When2Travel journey planner on our website, and track your bus live on the app or website to see how busy it is in real time. As buses can carry fewer people due to social distancing, it is possible some journeys may become full. The bus will then show 'Bus Full' on the destination display, and will not stop to pick anyone else up until people have alighted to provide free seats. You will have to wait for the next bus. You can help keep buses clear by travelling at quiet times. Find out the best times to travel by using our When2Travel tool or our live bus tracker. If the last bus of the day on a particular route becomes full, we will either send a second bus out, or we will continue to pick people up even after social distancing capacity is reached, so that no one is left stranded. Since the schools returned, we have seen buses especially busy at school start/finish times, so if you can, please avoid these times. We are monitoring passenger numbers on a daily basis, and we are using all our available resources to put on as many extra buses as we can, including 75 dedicated school buses and extra buses at certain times on Services 7/7A, 66, 77, 104, 128, 154 & X46. You will have to wear a face covering when you travel on the bus - see more details on our website. Please use contactless payments or buy a ticket in advance on our app. We are still accepting cash if you have no alternative. Please remember social distancing both at your stop, and on board the bus. Follow signage on the buses which show you where to sit, and what to do when alighting. If you have a disability and need assistance our drivers are still there to help. Simply speak to the driver as you board. We have been cleaning our buses even more thoroughly since the crisis began, with cleaners at busy points to clean buses between journeys, extra cleaning of handrails and seats, and disinfectant 'fogging' of buses. Wash your hands or use hand sanitiser before and after every journey. We do not provide hand sanitiser on the buses, so please bring your own if you do not have hand washing facilities at the start/end of your journey. Our Hull Travel Centre is now open Monday-Friday, but our Scarborough Travel Centre remains closed. You can also get advice from BusLine by ringing 01482 59 29 29, open 8am-6pm Monday-Saturday.

Quiet times on Services 12 & 13

14th Sep - 4th Oct

• Affected routes:
• Coaster 12
• Coaster 13

Since the schools returned we've seen some buses on Services 12/13 getting busy, especially at certain times of day - we're putting on extra buses to try to help. If you have a choice of when to travel, you may want to aim for the quietest times on this service, which are late morning and early afternoon.