Coronavirus and buses update

4 months ago Wed 8th Apr 2020

An update on coronavirus and buses

Update: 6 July 2020

  • Timetables: Nearly all bus services are now back to their pre-lockdown timetables.  See more about our timetables.
  • Upcoming timetable changes: Some of our Beachcomber open top buses return on 18 July, and Scarborough Park and Ride will reopen on 1 August (from the Filey Road site only).
  • Who can travel?  Government advice is that anyone can use public transport.
  • When should I travel? Government advice is that you can use public transport when you wish.  However, due to social distancing, buses can carry fewer passengers than normal, so please try to travel at quiet times if you can.  You can plan your journeys around quiet times using our When2Travel journey planner, which predicts how busy individual journeys are likely to be.  On the day you travel, you can track your bus in real time to see how busy it is, along with useful information such as whether it's a single or double decker bus.
  • What happens if my bus is full?  As buses can carry fewer people due to social distancing, it is possible some journeys may become full.  The bus will then show 'Bus Full' on the destination display, and will not stop to pick anyone else up until people have alighted to provide free seats.  You will have to wait for the next bus.  This has only happened very rarely so far, and you can help keep buses clear by travelling at quiet times.  Find out the best times to travel by using our When2Travel tool to predict how busy buses will be, and see how busy your bus is on the day using our real-time bus tracker.  If the last bus of the day on a particular route becomes full, we will either send a second bus out, or we will continue to pick people up even after social distancing capacity is reached, so that no one is left stranded.
  • Face coverings: You will have to wear a face covering when you travel on the bus.  Find out about face coverings, how to make one, and who is exempt from wearing one.
  • Buying a ticket: Please use contactless payments or buy a ticket in advance on the East Yorkshire Buses app, if you can.  We are still accepting cash to pay for tickets, but please only use cash if you have no alternative.
  • Social distancing: Please remember social distancing both at your stop, and on board the bus.  Keep two metres apart, and follow signage on the buses which show you where to sit, and what to do when alighting.
  • Help for those with disabilities: If you have a disability and need assistance, or have a sight impairment and want help finding the nearest available seat, our drivers are still there to help.  Simply speak to the driver as you board.
  • Extra cleaning: We have been cleaning our buses even more thoroughly since the crisis began, with cleaners stationed at busy points to clean buses between journeys, extra cleaning of high touch points such as handrails and seats, and disinfectant 'fogging' of buses to help clean every nook and cranny.  You can see a video highlighting our extra cleaning regimes.
  • Hand sanitiser: Please wash your hands or use hand sanitiser before and after every journey.  We do not provide hand sanitiser on the buses, so please bring your own if you do not have hand washing facilities at the start or end of your journey.
  • Travel Centres: All our Travel Centres are currently closed to the public, but you can get advice from BusLine by ringing 01482 59 29 29, open 8am-6pm Monday-Friday and 10am-4pm on Saturday.
  • A guide to the simple, common-sense advice you can follow when using buses can be seen below:

Staying safe on the bus

 

Update: 15 June 2020

  • Buses are now running on enhanced timetables, which have seen most services that are currently running on lockdown timetables getting extra journeys, and many routes that were suspended at the start of lockdown returning.  See more details about our enhanced timetable.
  • From Saturday 20 June we'll be adding more journeys on some of our longer distance services on Saturdays.  See the new Saturday timetables for Services 121 and X46.
  • From today you will have to wear a face covering when you travel on the bus.  Find out about face coverings, and how to make one.
  • Please follow some simple, common-sense advice when using buses, which can be seen below:

Staying safe on the bus

Update: 11 June 2020

  • Buses are now running on enhanced timetables, which have seen most services that are currently running on lockdown timetables getting extra journeys, and many routes that were suspended at the start of lockdown returning.  See more details about our enhanced timetable.
  • From 15 June there is a new rule on face coverings.  From this date you will have to wear a face covering when you travel on the bus.
  • Please follow some simple, common-sense advice when using buses, which can be seen below:

Stay safe on the bus