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Customer Feedback

Here at East Yorkshire we love to hear from you. Please leave your comments and we'll get back to you as soon as possible.

For simple bus enquiries (for example bus times, fares, route information, etc) please ring BusLine on 01482 59 29 29 or email busline@eyms.co.uk. BusLine is open 8am-6pm, Monday-Saturday.

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Your details

Thanks for getting in touch with us. We aim to respond to all feedback within 10 working days.

Your feedback

Maximum 2500 characters.

Information about a journey

If you are contacting us regarding a specific journey, please fill in as many of these details as possible. If you don’t know the details, please leave it blank, but the more information you can provide, the easier it is for us to identify the bus you were on and get back to you with a full answer.

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Maximum 2500 characters.

We'll use the information you provide to answer your query and get back to you. We will not use it to send you marketing information (unless you specifically request that). We will not share your information with any third parties, unless that is necessary for the response to your enquiry (for example, if you are contacting us about a vandalised bus stop that we need to pass on to a council).

Read our privacy policy.

If you have any photographs or any other attachments please email them to customerrelations@eyms.co.uk - please remember to put your name on the email so we can match it with this form.

Thank you for getting in touch. We’ll aim to be back in touch within ten working days, to give us time to investigate fully, although we normally respond much quicker than this.